Why Maker exports fail (and how to fix it)
Export failures in Maker are rare, but they usually happen when a project is too large or too complex to process in a single export job.
Recommended limits (important)
Keep projects under 5 minutes
Longer videos can cause:
Export failures
Slow processing
Unexpected errors
Maker is optimized for short-form, lightweight videos, such as social media content.
Best practices to avoid export issues
Limit project length to 5 minutes or less
Reduce the number of assets in the project
Use a desktop or laptop (not mobile or tablet)
Ensure a stable internet connection
Use Google Chrome (best supported browser)
If using Chrome or Firefox:
Try clearing cookies/cache
Refresh the page before re-exporting
If exports keep failing
Restart your browser
Reload Maker and try exporting again
Simplify the project (shorter length, fewer assets)
For longer or complex videos
If your videos consistently exceed 5 minutes, consider professional editing tools designed for larger projects, such as CapCut or DaVinci Resolve.
Still having issues?
Contact Storyblocks Support and include:
What happens during export
Project length
Browser used
Screenshots or error messages (if available)
Quick takeaway
Maker = fast, short-form editing
Keep it short, keep it simple, use Chrome