If you receive a Content ID claim on behalf of Storyblocks, it’s because some content in our library is tracked on Content ID using a 3rd party partner. We do this to protect our exclusivity over the content and uphold our agreement with the composer.
If you properly licensed a song from us and are receiving a claim, that claim has been made by our 3rd party partner by mistake.
To resolve your claim, make sure that your Storyblocks account includes your YouTube Channel ID - you can add it under your My Account settings. If your YouTube Channel ID has been added to your account, your claim should be released within 72 hours.
You can also reach out to our support team so that we can contact our partner about releasing your claim, or you can file a dispute directly through YouTube.