If your video gets a copyright claim on Facebook for content from the Storyblocks library, you will need to directly dispute any claims. Unfortunately, Facebook’s system is less robust than other platforms like YouTube, where we’re able to help you resolve claims.
This guidance applies not only to Facebook but also to other social media platforms where copyright claims might arise.
When you dispute a claim through Facebook, let them know that you are licensed through Storyblocks to use the content. You can also request a copy of your license agreement to include with your claim dispute from our support team.
Additionally, other platforms like Instagram and YouTube have their own dispute resolution processes that you can utilize.
After you file your claim dispute, updates and next steps for resolving the claim will come directly from Facebook.
Follow these steps: 1. Dispute the claim through the platform’s resolution process. 2. Provide licensing information, including a copy of your license agreement if possible. 3. Await the platform’s review and resolution.
For more information on copyright claims and why they can happen even when you have a license, check out our FAQ Article on the topic.
This approach works because platforms like YouTube and Vimeo have more robust systems for handling licensed content and disputes.