If you selected multiple items in a folder to download but only one file came through, it’s most likely due to your browser’s pop-up permissions.
Storyblocks needs to open a separate download prompt for each file. If your browser blocks these pop-ups, only one file will download at a time.
Google Chrome
Look for the pop-up blocker icon in the top-right corner of your browser window.
Click it and change the setting for www.storyblocks.com from “Block” to “Allow.”
Mozilla Firefox
When you see the pop-up banner, click Preferences.
Select Manage pop-up settings…
Go to Block pop-up windows > Exceptions.
Add www.storyblocks.com and click Save Changes.
Safari
For the best experience with downloading and browsing Storyblocks, we recommend using Google Chrome or Mozilla Firefox. Safari does not consistently support multi-file downloads.
Once you’ve updated these settings, you should be able to download multiple files from your folders without issue.