Although rare, some projects will occasionally fail to export in Maker. The most common culprit for a failure is the project being too large to be handled within a single job in our export process. While there is no enforced limit on how long you can make videos in Maker, we recommend limiting the project length to five minutes or less to avoid export failures.

Additionally, projects with many individual assets can also slow down the export process. If you are encountering issues while exporting, try cutting down the total length of the project to under five minutes, removing assets, and exporting the project again.

If you continue to experience issues with a project not exporting correctly after following these suggestions, please contact our Support team.

Did this answer your question?