All Collections
Billing and Account Management: Frequently Asked Questions
Sales Tax
How can I check on the status of my tax exemption verification?
How can I check on the status of my tax exemption verification?

Learn the steps to checking up on the status of your tax exemption verification.

Christian avatar
Written by Christian
Updated over a week ago

Since our tax exemption process is managed by a third party partner, Avalara, our Customer Support team doesn't have the ability to view the progress of your tax exemption verification process.

Processing tax exemptions certifications typically takes up to 3 business days to process. Any updates regarding your certification will be sent directly to your email by Avalara.

If it has been more than 3 business days & you are not seeing the tax amount removed from the purchase you are attempting to make, nor have you received any updates via email, contact our Support team at support@storyblocks.com.

Did this answer your question?