Since our tax exemption process is managed by a third party partner, Avalara, our Customer Support team doesn't have the ability to view the progress of your tax exemption verification process.
Processing tax exemptions certifications typically takes up to 3 business days to process. Any updates regarding your certification will be sent directly to your email by Avalara.
If it has been more than 3 business days & you are not seeing the tax amount removed from the purchase you are attempting to make, nor have you received any updates via email, contact our Support team at support@storyblocks.com.