Since our tax exemption process is managed by a third party partner, Avalara, our Customer Support team doesn't have the ability to view the status of your tax exemption verification.

Processing tax exemptions certifications typically takes up to 3 business days to process. Any updates regarding your certification will be sent directly to your email.

If you have not received any updates, and its been more than 3 business days, you can also contact Avalara directly by emailing storyblocks@certcapture.com

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