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Billing and Account Management: Frequently Asked Questions
Billing and Account Management: Frequently Asked Questions
Answers to common billing questions
Account Verification
What is Account Verification and why do I have to verify my account?
How does account verification work?
What is a verified device?
What if other people use my account?
Why am I am not receiving the email with the verification code to verify my account?
Why isn’t Storyblocks remembering my verified devices?
Sales Tax
Why am I being charged sales tax?
How is the tax amount determined?
How is location determined for tax purposes?
I am tax-exempt. How do I submit my tax exemption information so I am not charged sales tax?
How can I check on the status of my tax exemption verification?
